Chapelhouse MG Southport
Visit Website
- Based on 22 verified purchases in the last 3 months
Chapelhouse MG Southport Verified Purchases
Total Active Purchases:
373
(Verified: 373)
My experience at Chapelhouse MG Southport was positive because Daniel was very helpful and knowledgeable,
Hello Andy,
Thank you so much for sharing your wonderful experience with us! We're glad to hear that Daniel made a great impression on you, and we're grateful for his efforts in making your visit a success.
The experience at Chapelhouse MG Southport was good because excellent sales service
Hello Jacqueline,
Thank you for sharing your positive experience with us! We're glad to hear that our sales team provided you with excellent service, making your visit to Chapelhouse MG Southport a great one.
Couldnot be happier to sell me the car when i could get a salesman, when i collected the car nothing was ready i was sent home with no car lake of communition between myself and salesman qas left sat round for an hour with no communication very bad service considering i had spent 14k out right the week before
Hello Emily,
Thank you for taking the time to share your experience. I'm sorry to hear that we didn't meet your expectations, especially after investing so much in a new car. It's unacceptable that you were left waiting without communication and didn't receive the level of service you deserved. We'll use this as an opportunity to improve our process and ensure better experiences for all our customers.
I would not recommend Chapelhouse MG Southport because told to pick up vehicle on a day that it seems majority of staff were on a training course, it was void of staff. Eventually a lovely chap from another part, not MG, came and assisted with the hand over, so no proper instructions or advice. Then when home realise no mats, which I’d purchased, and no charging cable. Tried numerous times to speak to somebody on the phone, in the end, 2 days later, I had to go to the dealership and ask for the missing items. Why on earth tell people to come in when no staff to assist?
Hello Lynn,
Thank you for sharing your disappointing experience at Chapelhouse MG Southport. It's unacceptable that you were left without proper assistance during the handover process, and it's even more frustrating that you didn't receive all the items you purchased. To be honest, it sounds like we fell short of providing the service you deserved.
The experience at Chapelhouse MG Southport was good because great staff
Hello Ryan,
We're really glad to hear that our team at Chapelhouse MG Southport made a positive impact on your visit! It's fantastic to know that you appreciated their efforts, and we'll make sure to pass this feedback along to the right people so we can continue to provide excellent service.
My experience with Italian Dan was a very positive one he arranged everything for us including the collection of our part exchange vehicle very happy xx
Hello Jacqueline,
We're really glad to hear that Italian Dan provided excellent service, and we're glad he made your experience so smooth and convenient. We'll make sure to share this feedback with the team to help us continue to improve our overall customer satisfaction.
Contact
Location
Hours
Closed
Saturday
8:30am - 5:00pm
Sunday
11:30am - 5:00pm
Monday
8:30am - 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
